FAQ
Where are your puzzles manufactured?
Our puzzles are proudly manufactured in the United States! We take pride
in the fact that our puzzles are printed, cut, and boxed in the United
States. This means we can assure you that our puzzles are quality
products made for you locally by people making a living wage.
Some of my puzzles arrived with no shrink wrap. Is it a returned item?
Puzzles that arrive with sticker seal tabs are not
returned items! In an effort to use less waste, we are using seal tabs
on the sides of our boxes. At this time, some puzzles may still arrive
with shrink wrap as we phase out this part of our production process.
Are all of your products made in the United States?
We take pride in producing most of our products in
the United States, including our puzzles, playing cards, and tote bags.
However, please note that our mugs are currently manufactured in China.
Why does your image resolution vary?
Several of our puzzles feature vintage artwork or images sourced from
various mediums, which may retain the brushstrokes and textures from the
original medium. However, when we scale these images to fit our puzzle
sizes, the resolution may not be as sharp or clear as it would be in the
original size.
Do your puzzles include a poster for reference?
In an effort to reduce paper usage and comply with licensing agreements,
we have made the decision to not include posters for reference in many
of our puzzles. However, some of our larger puzzles that contain
intricate details may come with posters. Additionally, based on feedback
from our customers, we have redesigned the puzzle boxes to ensure that
any graphics on the box do not obstruct the puzzle imagery.