Privacy Policy

Privacy Policy

At Puzzlewoord, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information:

• Name, email address, phone number, shipping and billing addresses.
• Payment information, such as credit card details (processed securely by third-party providers).

1.2. Non-Personal Information:

• Browser type, device information, IP address, and website usage data.
• Cookies and similar technologies for enhancing user experience.

1.3. Optional Information:

• Feedback, reviews, or other information you provide voluntarily.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including payment processing and shipping.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services based on user feedback.
• Send promotional emails and updates about new products or offers (you can opt-out anytime).
• Comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Shipping companies, payment processors, and IT service providers.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Enhance your browsing experience.
• Remember your preferences and improve site functionality.
• Analyze website performance and user behavior.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information, including:

• Secure data encryption during transactions.
• Regular monitoring of our systems for vulnerabilities.
• Restricting access to personal data to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request information about how your data is processed.

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: info@puzzlewoord.com
📞 Phone: +1 387 392 0569

Thank you for trusting Puzzlewoord. Your privacy matters to us!