puzzle problems?
We believe in exceptional customer service and want to make sure your Puzzle Lab experience is nothing but positive!
It's rare, but it does sometimes happen that a little quality control error sneaks past our small team of puzzle-makers. If your puzzle has missing or damaged pieces, please fill out the form below and we'll get back to you with next steps.
Please do not submit this form until you have completed the puzzle.
Submit a TicketExample: Island of Elements 300 pc We recently switched the material we use to make our puzzles. The colour on the backs of your pieces tells us which wood to make your replacement piece(s) out of. |
